Live / Mobile
From RTP on slot screens to rollover conditions on your account wallet, this glossary names each term clearly so you can make sharper decisions before you place a single bet.
When you open a slot from PG Soft or Habanero, the game screen may show a volatility label or an RTP figure. Without knowing what those mean, the choice between two titles is just a guess.
Each family of terms lives in a different part of the 9z99 lobby. Knowing which screen shows which label saves you from hunting through settings when a question comes up mid-session.
RTP, volatility, paylines and multiplier appear on individual game detail screens — usually in an information panel inside the title itself. Slots from PG Soft and Bigtime Gaming often surface these in a help menu before you start a round.
Asian handicap, over/under, decimal odds and spread show up inside the sportsbook section. Cricket markets — including BPL and international fixtures — use the same format, so one read of the definitions covers the whole betting card.
Deposit, withdrawal, e-wallet, transaction ID and Bank Transfer reference are the terms your account statement uses. When you send via Rocket or Upay, the confirmation screen uses these exact labels — match them to your own bank or mobile wallet record.
Rollover, wagering requirement, qualifying bet and minimum odds appear in any information detail page. These terms define what your balance must do before a gameplay releases to your withdrawable wallet — read each field before accepting a information.
These are the six terms that appear most often on slot and live table screens inside the lobby. Each definition is kept to plain language so you can apply it immediately.
RTP stands for Return to Player — the percentage of total bets a game is designed to pay back over a large number of rounds. RTP is shown only where the game or studio chooses to publish it; we do not add or edit those figures.
House edge is the mathematical advantage the platform holds on any given game or market.
Volatility describes how often a slot pays and in what size. High volatility means less frequent wins but larger individual payouts when they land.
Wager and turnover both refer to the total amount you have staked across rounds or bets. Information terms use turnover to set a completion threshold — your wagered total must reach that figure before a conditional balance unlocks for withdrawal.
These are in-game bonus phases where a slot's maximum possible payout reaches its highest cap. They are triggered by specific symbol combinations. The mechanics and caps differ by title and are defined inside each game's own help section.
A live dealer is a human host running a card or roulette table via a video stream. You place bets through the screen interface while the dealer handles the physical cards or wheel in real time. Baccarat Grand and Baccarat Golden are examples of this format.
These six terms come up in the sportsbook, your payment history and the account verification flow. Each definition covers what the term means and where you will see it used.
Asian handicap is a betting format that removes the draw result by giving one team a goal or point advantage before the match starts. It narrows the market to two outcomes and is common on football and cricket match lines in the sportsbook section.
Over/under is a market where you predict whether a combined score or stat — runs in cricket, goals in football — will land above or below a set line. The platform shows the line value next to the market name on the bet slip.
Rollover is the number of times a conditional balance must be staked before withdrawal is available. A rollover of five on a 500-taka credit means you must wager 2,500 taka across qualifying games before the credit converts to withdrawable funds.
An e-wallet is a mobile payment account — Rocket, Upay or bKash — that links directly to your deposit and withdrawal flow. When you initiate a transaction, your account shows the e-wallet name alongside the transaction ID for your records.
KYC stands for Know Your Customer — the identity verification step where you submit documents to confirm your name, date of birth and address. It is required before large withdrawals or when the account flags an identity check. Follow the instructions shown in your account verification tab.
A transaction ID is the unique reference code generated when a deposit or withdrawal is processed. For Rocket transfers and Bank Transfer payments, this code appears on both your mobile wallet receipt and the transaction history page inside your 9z99 account.
Understanding terms individually is useful; seeing how they connect during an actual session is more so. When you open Crash Pulse, the game screen shows a multiplier climbing in real time — that multiplier is th
The rising multiplier is a real-time payout rate. It resets when the round ends. Your decision point — when to exit — is the only variable you control. The concept applies to all crash-format titles in the lobby.
The Banker bet in Baccarat Golden carries a commission deducted from winning payouts. This is the house edge in practice. The commission rate is displayed in the table's rules panel before you place any chips.
Cricket lines in the sportsbook often use handicap format for run totals or match results. The line value appears directly on the bet selection tile — check it before confirming on the bet slip, especially for BPL and international fixtures.
Your account dashboard shows cumulative wagered amount per session. This figure is what information conditions measure against their rollover threshold. It updates after each settled round or bet, and you can verify it alongside your Rocket or Bank Transfer deposit history.
If a term appears on a game screen, a payment field or your account settings and the definition here does not fully answer your question, our support routes are open.
The live chat icon sits in the bottom corner of the logged-in account screen. Type your question with the term you want clarified — our team responds in the same session without you needing to navigate away from the lobby.
For detailed account or payment questions — such as a transaction ID you cannot match to your Rocket receipt or a KYC document query — email support is available through the contact page. Include your registered account reference in the message.
The help centre, accessible from the account menu, contains articles covering payment steps, account verification and information conditions. Search the term directly in the help centre search bar to find the relevant article quickly.
These questions go one step further than definitions — they cover how you actually use the features these terms describe inside your account.
Open the game from the lobby, then look for the information or help icon inside the game interface. Studios like PG Soft and Habanero include an info panel there.
Log in, go to the information or information section of your account, and open the active information detail. The screen shows your current wagered total alongside the rollover target. You can cross-check the figure against your transaction history for the same period.
When a Rocket payment processes, your mobile wallet generates a transaction ID. Find the same ID in your account's transaction history tab under deposits. If the two references match, the deposit is confirmed. Contact support with both references if they do not align.
A KYC check can be triggered by a withdrawal above a certain threshold or by a routine security review. When it activates, a notification appears inside your account asking you to submit identity documents. Follow the fields and instructions shown on that screen exactly.
Yes — the sportsbook section includes cricket markets with handicap lines covering BPL fixtures and international matches. Select the market, review the handicap line value shown on the tile, and confirm your selection on the bet slip before submitting.
Commission rates are set at the table level and displayed in each table's own rules panel. Baccarat Grand and Baccarat Golden may carry different conditions, so open the rules panel of the specific table you want to play before placing chips.